Privacy Policy

Account information: Name, email address, and authentication credentials.

Solar profile data: Property address, building type, rooftop dimensions, orientation, and electricity consumption details.

Equipment and design records: Solar panel selections, system configurations, and rooftop layout plans.

Telemetry and performance data: Energy production records and system status logs where connected.

Technical and usage information: Browser type, IP address, device telemetry, and interaction logs.

To calculate solar potential, system designs, financial returns, and generate digital system passports.

To connect homeowners with certified equipment suppliers and installation providers.

To operate, secure, debug, and enhance the Soltis platform.

We do not sell personal data to third parties.

We share quotation details with installation providers only when you explicitly submit a quotation request.

We share manufacturer inquiries with equipment suppliers only upon your direct action.

We may disclose information if required by applicable law or competent authorities in Thailand.

Database and Authentication: Supabase (PostgreSQL with Row Level Security).

Hosting & Compute: Vercel serverless platform.

External APIs: Google Maps Platform (Geocoding), WeatherAPI.com (Weather data), Anthropic Claude (AI Solar Assistant).

We use local storage strictly for essential preferences such as language selection, theme, and draft calculation state.

No third-party advertising tracking cookies are deployed.

AI Solar Agent features process user prompts strictly within deterministic system context.

Your data is not used to train generalized foundation AI models.

AI outputs are labeled as interpretations and must be confirmed by certified solar professionals.

We retain personal data for as long as your account remains active or as needed to provide services.

Under the Personal Data Protection Act B.E. 2562 (PDPA), you have rights to access, rectify, delete, restrict, or port your personal data.

To exercise any rights or withdraw consent, contact contact@soltis.energy.

We implement technical and organizational security measures including encryption in transit (HTTPS/TLS) and Row Level Security (RLS) policies.

Soltis is not intended for individuals under 20 years of age.

We may update this Privacy Policy from time to time. Significant changes will be notified within the platform.

For inquiries or requests regarding personal data, email contact@soltis.energy.